FAQ's
In our FAQs section, find answers to commonly asked questions about our services, policies, and more, providing clarity and convenience for our customers.
Common Questions
Yes, you can speak with our dispatcher over the telephone. Please feel free to give us a call anytime, from anywhere. We’re here to help you.
Yes, we offer round-the-clock truck dispatch services to ensure continuous support for our clients’ transportation needs.
Yes, we prioritize the safety and security of our payment methods. We utilize trusted payment platforms like PayPal, Stripe, Wise, ZellePay, and Cash App to ensure your transactions are secure and protected.
Payments are collected after the completion of one week of services.
Carriers are charged per truck at a rate on which mutual agreement is made.
We never charge upfront.
All payments are made using safe merchant systems.
Our accounting department will send you the invoice at your email address which will have a secure link to the merchant payment gateway where you may use your debit/credit card.
You can also pay us via ACH transfer.
Popular Questions
Through load all board, brokers and/or shippers and connections developed through our professional networks.
Yes, we will do the work whether it is only for one load or a million.
Yes, we have a team of great closers that will get the best loads at the best price for you!
Yes. We cover all 48 states.
Yes! You are the boss, you decide which loads to take or not.
No. We can ask the broker / shipper or carrier´s factoring company for these fuel advances on your behalf.
Click on the Contact Button on the top right corner of this website or scroll all the way to the bottom if you are on your phone and fill out the information on the contact form. We will call you and send you an email. Let´s do business.
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Your W9 Form
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Your MC Authority acceptance document
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Dispatcher-Carrier Agreement filled and signed (Optional)
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Dispatch authorization form filled and signed. In this form you authorizes Fox Logistics to accept freight loads for you, fill out Brokers/Customer Carrier set up packets for you and sign Load confirmations and contact your insurance company for every load. It is like a power of attorney where you authorize to book loads for you in your name and you don’t have to fill out any paperwork.
Contact us to receive on your email the Dispatch-Carrier Agreement and the Dispatch Authorization Form.
Regular rates with other companies are between 5% to 10% per load. At Fox Logistics we only charge 6% flat rate per load.
We believe that hardworking owner operators and carriers should stop paying ridiculous high rates for a dispatch service.
We work with all factoring companies and will send all the required paperwork for you.
Yes. We are there for you since the first day. We work with new carriers that are looking to grow their business.
We specialize in dispatching all types of equipment such as:
Power-Only
Dry Van
Reefer
Flatbed
Step-deck
Any Unanswered Questions?
In case your question remains unanswered, please feel free to reach out to us for further assistance.
